Services
Clarity on decisions. Proof of impact. Safer speed.
KPI & Decision Systems
Scope & Outcomes
- Converge on the 6–10 decisions that truly move the org.
- Define owners, inputs, and guardrails; stand up the weekly Decision Board.
- Fewer meetings, faster tradeoffs, clearer accountabilities.
You get
- Decision map + KPI dictionary
- Board ritual + templates
- Change control & escalation paths
Impact Dashboards & Value Receipts
Scope & Outcomes
- Instrument outcomes, not vanity. Show deltas and attribution.
- Value Receipts explain what changed and why (assumptions, lineage, retention windows).
- Decisions become auditable and repeatable.
You get
- Outcome model + metric definitions
- Dashboard v1 + VR template pack
- Lineage notes & refresh plan
Ops Acceleration Sprints
Scope & Outcomes
- Pick one workflow that hurts (support triage, lead intake, grant cycle).
- Map → measure → de-bottleneck; target 25–50% cycle-time reduction.
- Lock SLAs and handoffs so gains stick.
You get
- Current/future state map + SLA model
- Throughput & queue-time instrumentation
- Runbook & owner sign-off
Just-enough Data Foundations
Scope & Outcomes
- The minimum connectors, definitions, and tests so insights are trusted.
- Bias toward speed + maintainability; no data swamps.
- Clear ownership for refresh & break/fix.
You get
- Connection plan & data contracts
- Metric dictionary & tests
- Ops handoff checklist
Responsible AI Assistants & Guardrails
Scope & Outcomes
- Tenant-bound assistants that speed triage, with human-in-the-loop.
- Policy, prompts, and safeguards tailored to your risk posture.
- Measure impact: time saved, error rate, deflection, satisfaction.
You get
- Use-case playbook & risk controls
- Assistant config + observability
- Rollback plan & review cadence
Enablement & Governance
Scope & Outcomes
- Manager playbooks and role-based runbooks so behavior change sticks.
- Steering cadence, change control, and audit trail.
- Option: quarterly executive advisory.
You get
- Playbooks, templates, and training
- Steering calendar & RACI
- Change-control artifacts